Terms and conditions
Terms of Service
Effective October 4, 2019
Arctic Fishing, Y-2902321-4, Hiekkaharju 6,96190 Rovaniemi. firstname.lastname@example.org sells products to adult individuals or companies in Finland and the EU. Product prices include VAT. Prices and shipping are subject to change.
How to order
Products are ordered on the webshop website by transferring them to the shopping cart and paying for the contents of the shopping cart at the cashier. All customer information will be treated confidentially. Unless specifically stated otherwise, the contact information requested in connection with the order is not used for purposes other than the delivery of the order or for clarification of any confusion therein. When ordering from the online store, you are required to read and be bound by the applicable terms and conditions.
Payment and payment methods
Our payment service is provided by checkout.fi
Payment terms can be found here: https://checkout.fi/materials/ payment terms/
Order and payment confirmation
After a successful order, a confirmation email will be sent to your email. Confirmation emails require an email address when ordering.
Shipping methods and costs
See the shipping and payment selection page for shipping costs for your order. after selecting a payment and shipping method.
Our most common delivery times in Finland are 4 business days, depending on the order and delivery method. For more specific times, please refer to product options. We are not responsible for delays caused by force majeure or for any indirect damage caused by delays. Anomalous delivery times will be announced on the E-Commerce front page.
Right of cancellation and return policy
You have the right under the Consumer Protection Act to cancel your order within 14 days of receiving it. The product must be returned by post within 14 days of the cancellation notice in its original condition and in its original packaging. The return costs are the customer's responsibility. Attach a copy of the cancellation notice to your product return. If the product has been used, we reserve the right to charge for impairment.
If you would like to return or exchange products after the review period, please contact us directly. When returning an order, please include your name and contact information and your account number for a refund. We will refund the full amount paid within 14 days of the date of receipt of the notice of cancellation if the product has been returned or has been proved to have been delivered by mail to the return address.
Failure to redeem is not the same as a refund or cancellation. For a non-redeemed package that is not subject to a separate cancellation notice, we charge a fee of € 10.
If the product is lost or damaged during shipment or otherwise does not correspond to your order, you must report the defect within 14 days in writing to the address listed in the Cancellation and Return Policy section or by calling the contact phone number. If the package is damaged in the Post, you must immediately complain to the Post.